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Old Sep 27, 2010 | 8:46 am
  #11  
BigPoppaCO
 
Join Date: Oct 2004
Location: NYC
Programs: UA 1K, SPG Platinum, UA Million Miler
Posts: 2,596
Originally Posted by sawzall710
You are lucky it was only 50 mins. The last 2 times it's been between 1-2 hours.

I'm not sure who I'm more frustrated with: BAA or CO. BAA should really staff more agents. It's not like they don't know the schedule of the planes coming in.
I flew EWR-LHR a few weeks ago in BF and the wait was over 2 hours, which was 1/3 of the total flight time! I was so pissed and (IMO) its reason enough to not fly CO to LHR. I would rather fly AC from the east coast in BE and know that I wont have to wait in a 2 hour line when I land.

Here is pic I snapped at the 1-hour mark. http://twitpic.com/2ol4n0

Insane. I have 4-5 trips in paid C coming in 2011 to LHR. I highly doubt they will be on CO as a result.
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