Originally Posted by
muji
For those of you who use United often (I actually do not) does this explanation the agent gave me sound correct to you?
It's completely wrong. Call back and hope you get a more knowledgeable agent.
You can also use the ANA award search tool to find available seats, which hopefully you can book using your United miles. See this thread for more info:
http://www.flyertalk.com/forum/unite...ad-merged.html
Also, codeshare or not, you won't be able to book the flight online. You will have to call.