FlyerTalk Forums - View Single Post - Has OnePass Gone To Hell In A Handbasket?
Old Sep 26, 2010 | 12:07 pm
  #68  
DeltaFirst
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Originally Posted by DP-340
1) I agree 100% and that is why we are here

2) I slightly prefer DL, but in general I agree.
DP-340: I came over to try CO this year because I thought the products were about the same, my conclusion (previously explained) is they're not. I've flown a lot of different international routes this year and have been able to get Y,B or M fares on Delta and used 8 SWUs thus far. As a whole from the DM line to FAs and even a lot of TAs and GAs have really (in my observations) bent over backwards to be customer friendly. I don't see much of that with CO, even the Presidents Club - the demeanor overall has been indifference.

My main point, on Delta status matters whereas on Continental I really don't think it does. And to be fair I'm just more comfortable with the Delta process. I'm sure in the past CO has been a great airline and I'm certain all airlines go through their ups and downs. At this point in time I believe Delta is having an up year and I'll stick with them as my airline of choice until they prove me different. The writing on the wall will be when I have to use miles to guarantee a domestic upgrade.
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