What a shocking idea that a property should seek to sell it's vacant rooms and push customers up the value chain Hilton is not the only chain to do this, more and more hotels are offering "Executive Upgrade Specials" at check in (I have encountered this at several SPG Properties) which tends to make the lounge rather more "festive" than it would typically be.

There is no part of the HH programme either explicit or implied that says that a property will not seek to aggressively sell unsold inventory to maximise its income. All e-Standby does is to make this quite transparent, but it could be happening in many other subtle ways even without the e-standby programme.

I would obviously prefer that every property that I stay in would not try to sell it's Presidential Suite and instead upgrade me to it on my $70 lowest possible advance discount AAA rate. I am however mature enough to know that isn't a realistic expectation.