Originally Posted by
alanh
Unfortunately, paper airline tickets are like cash and always have been. Although it's weird that SWA Vacations can't issue e-tickets, if they did issue a paper ticket then there's no recourse for losing it.
+1, and this is the way most all airline tickets were before e-tickets.
If you lost your actual paper coupon, you need to get another ticket. However, most airlines has a lost ticket provision, where after the fact you could get a refund once the paper ticket was replaced.