FlyerTalk Forums - View Single Post - Advice sought - Southwest claims new ticket needed to be bought
Old Sep 24, 2010 | 12:38 pm
  #8  
alanh
 
Join Date: Apr 2005
Location: PHX
Posts: 3,794
Unfortunately, paper airline tickets are like cash and always have been. Although it's weird that SWA Vacations can't issue e-tickets, if they did issue a paper ticket then there's no recourse for losing it.

My guess is that it's paper tickets because WN doesn't participate in any of the normal reservation systems, and SWA Vacations is acting as a travel agent.
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