FlyerTalk Forums - View Single Post - Has OnePass Gone To Hell In A Handbasket?
Old Sep 24, 2010 | 11:47 am
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Originally Posted by reinballe
Then you simply had me confused because you in response to a post about domestic upgrades and status wrote: "I do not think status matters..."
Ok, let me be more clear. Overall, in the grand scheme of all things Continental, I don't believe status matters. Particularly domestically when you are forced to use miles to upgrade, this for me is generally a waste of miles. I don't see where it matters internationally either, I once thought the buy up process was a strength of the program, I now think otherwise.

As a Diamond Medallion on Delta, I'm pretty sure with a Y,B or M fare internationally, my chances are usually 90% of the time great that I will be able to use a SWU certificate or miles. If there is a seat not taken upfront on the day of departure, I get it.

Domestically, Delta offers more opportunities for complementary upgrades. I play the game domestically and internationally, I ticket early and get the highest coach fare my organization will allow. It's a different ballgame on elite heavy routes. I recently flew ATL-SFO, ticketed in advance with a K fare and used a certificate. The two seats that were empty on this flight went to the gate lottery with 60 on the list. The two pax that got the upgrades were Diamonds w/ Y fares.

For the most part, Delta's process is almost transparent. I no longer see non-revs getting those seats upfront internationally like they did just last year. I don't have the same warm and fuzzy feeling with Continental. What Continental gains in $ and profitability this year they will lose in good will from their loyal customer base. At least they don't even try to fool you as what's happening is very obvious.
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