FlyerTalk Forums - View Single Post - ARCHIVE: AA schedule changes - free flight change / cancelation / refund
Old Sep 23, 2010, 5:40 pm
  #121  
JumboD
 
Join Date: Mar 2007
Programs: AA 1MM
Posts: 3,182
Schedule change well in advance: What are my options/what would you do?

I recently found out that my SAN-ORD-MSN flights for Thanksgiving have undergone a sever schedule change. Something moved by a few minutes, so my connection to the last ORD-MSN of the night went illegal by 5min. I was rebooked on an much earlier flight. The problem is I'm driving down from LA (F is much cheaper ex-SAN) and can't make an earlier flight. I was given the following options:

Later flight out of SAN but connecting via DFW (unacceptable, won't pay for F for 800mi on RJ)

Overnight in Chicago (really, really don't want to fly on Thanksgiving and don't like to walk away from a segment unless I absolutely have to)

Refund (doesn't help now that other airlines' prices are higher than when I booked months ago)

What I proposed:

Fly me out of LAX

Have my travel terminate in ORD (per their rules no reroutes allowed on schedule changes w/o additional fare collection)

Force book the illegal connection with the understanding I might miss (which they said can't even be forced)

I think I've given reasonable options given the changes they've imposed, but what haven't I thought of? What can I expect regarding someone bending rules on reroutes, or am I SOL? If I accept the change, is there anything I should be offered in compensation, or is this just a "take it or leave it (refund)" situation?
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