+1. As a former AA employee (and yes, current EXP...I guess I drank the AA Kool-Aid) the post from allga is dead-on in terms of the pass system and describing the "typical" non-revs--unassuming, know the drill, etc. All that was left out was "well dressed" (at least compared to many revenue flyers) but think that is covered in another thread.

Well done!