Originally Posted by
Alphaguy
I have this issue with a lap-child. I HAVE to call in and then give my long explanation.. lap child, no email, blah, blah... they usually do it manually. Since I'm now a CP, I dont' feel like I'm line hopping, just fixing up for IT issues.
I have no problem with calling in to fix a problem. It is when people call in right at the window and force the upgrade that gets to me. There is a pecking order even within each tier of preferred. Calling in ignores others that may be in front of you. The whole reason I refuse to fly Southwest is that I despise that whole having to call or check-in at exactly this certain time to be sure I get my seat. I do NOT want to have to monitor all my reservations to make sure I stay at the front of the line.
Here's hoping that if there is something wrong with the sweep (I'm not convinced there is) that it is fixed quickly.