<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by audio-nut:
That is a not truthful. It is just the cover story that they are feeding to the employees. Their is no reason that on-line and kiosk check-in can not co-exist with elite seat blocking.</font>
Maybe you know something more, but if you check the link above you will find the following post from
YourAAdvantageVoice:
Here's why we're trying something different: Seat blocks interfere with Self-Service Check-in and Online Check-in in that they often force customers to see an agent to unblock a seat so that it can be assigned. The reality is that with reduced schedules and fuller flights, more and more seats are having to be unblocked. Since customers tell us they like our enhanced check-in technologies, we want to do everything possible to remove obstacles to their effective use. Changing our seat blocking practices was a quick way to address the problem.