FlyerTalk Forums - View Single Post - Why is the purchase credit card required to be presented at check in?
Old Sep 21, 2010 | 6:02 pm
  #508  
SFOFastAir
10 Years on Site
 
Join Date: Aug 2010
Location: SF Bay Area
Programs: MileagePlus
Posts: 411
Unfortunately at SFO I see this all the time. If the the credit card prompt comes up at check in and the customer does not have the credit card they will have to purchase a new ticket (at the same original price). The original ticket will be refunded back to the original form of payment.

Originally Posted by FriendlySkies
The thread jhayes_1780 has some valuable info. Best bet is to visit any airport with a UA ticket counter, or RCC. Give them the PNR and the credit card you used, and ask them to remove the credit card requirement from the PNR. I've done it multiple times and it's always worked..
This method should ALWAYS work.

Last edited by iluv2fly; Sep 22, 2010 at 3:30 am Reason: merge
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