With apologies for the title, I have at least two emails from DL saying they are going to leave the return in FC. I sent one email after a DL agent from Singapore called asking for me to approve the use of miles or whatever.
Today a DL agent called from Singapore again asking for miles. I told her as I said in my email that I would prefer to go back to the original ticket and let the u/p system work as it does normally than to keep getting these calls from Singapore. She didn't seem to know what to do and the return email from DL when I made this suggestion simply confirmed they were going to leave the return in FC.
So who can I contact to just take the ticket back to the original status and go from there?