My partner sent in a letter to cpomplain about lost luggage (MXP-YZ, lost for 4 days) and rec'd the usual letter with the file # and "we're looking into it" and she rec'd the $50 voucher. She is still pi**ed about the luggage but the $50 made her feel better.

In light of recent results announced by AC plus the catering fisaco, how many of these do you suspect the airline has been sending out?