FlyerTalk Forums - View Single Post - Gate agent confiscated my Biz class BP at MSP
Old Sep 21, 2010, 9:24 am
  #88  
jimrpa
 
Join Date: Aug 2001
Location: Wayne, PA USA
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Originally Posted by Moebius01
How could they justify a FAM bump on a paid upgrade, even if it was with miles? That's be like pushing a paid F fare back.
I'm not an expert on Delta's Contract of Carriage (but any number of folks around here will profess to be). I believe you will find that Delta is not OBLIGATED to transport you specifically in the class of service you have booked, even if on a PAID ticket. For example, if you purchase a First Class ticket and Delta has to do a last-minute equipment swap to an aircraft with only coach seating, Delta will transport you in coach (and, I believe, do some type of refund. They may also offer you the option of being rebooked onto another flight with the appropriate class of service).
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