Flight/Origin-Destination: AC 296 YVR-YWG
Date:
Cabin:J
Status:SE

Pre departure
Was check in quick and efficient? kiosk
Did you use priority security (if eligible) and if so, was it quick and efficient? N/A
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Sat in lounge, but didn't eat
Was priority boarding offered (if applicable to your status) and efficient? Yes/yesIf there was a delay, did the gate agent provide timely updates? N/A

Onboard - J cabin:
Were the crew professional & well groomed? Yes--J cabin was staffed by CSD only
If there was a delay, were you provided with timely updates? N/A
Was the IFE activated on the ground? Yes
Was a pre-departure beverage offered on the ground? Yes
Did crew offer to hang your jacket? Yes
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Yes/yes/in the air and by status
Did crew offer a hot towel prior to the meal service? Yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) 1:20
How was the quality of all the meals? Main course was good--roasted basil chicken
Did the cabin crew continiously top up the beverage of your choice throughout the flight? Yes

Onboard - Y cabin:
Were the crew professional & well groomed?
If there was a delay, were you provided with timely updates?
Was the IFE activated on the ground?
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin?
How was the quality of the meal/Onboard cafe?
Did the cabin crew offer water regularly throughout the flight?

Post departure
If you have checked baggage, did it arrive within reasonable period of time? N/A

Overall experience/any other comments Good flight. CSD was not outgoing, but very helpful and efficient