Originally Posted by
Cheap Elite
Oh lord.
My guess is that the suite was available when I got there, yet my reservation was not processed [ie I was not pre-booked into a suite], nor did the agent check to see if anything better was available at the time of check in.
So when I forced her hand and management became involved, I was assigned a suite I was entitled to.
Sorry, geez... Didn't know that would be painful for you...
Just thought it would be interesting to know how the front desk handled it when they found out you caught them lying red-handed, and what they said in return. Seems to me it would be quite the memorable experience... I'd probably remember it if it happened to me.