Originally Posted by
iahphx
...If the Lurkers are reading, I'll settle for a couple thousand points for my trouble, waiver of the resort fee for my reservation, and a promise to fix the rate quote in the future. I guess I'm easy to please.
If they institute the resort charge, then I expect you could run this by Corporate Customer Service.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]