FlyerTalk Forums - View Single Post - Lost baggage
Thread: Lost baggage
View Single Post
Old Sep 20, 2010 | 8:31 am
  #1  
Down_the_back
All eyes on you!
20 Years on Site
 
Join Date: Jul 2003
Location: Dubai, UAE
Programs: EK Gold, BA Silver, IHC Plat, HERTZ gold, GF Gold, SAS Silver
Posts: 752
Lost baggage

Whilst I fly plenty on EK, I am shocked that they have completely lost my luggage twice this year!

Once on a BHX-DXB and the other day on a BOM-DXB. No transits on either.

It took them 12 weeks the first time to "cough up some compensation “and its been 6 weeks so far from the last lot.

Lesson learnt, no more TUMI bags to check in. No more irreplaceable items in check in (one was a photo album my Mother gave me when i was back in UK). Remove EVERY bar coded label from checked in bags!

Amusing call last week from EK though (they have been very good in communicated so far)...

Agent: Good morning DTB we are just calling to see if you have received your bag yet.
DTB: No i haven't but this is great, have you found it?'
Agent: No we are still looking...
DTB: Then how would I have received it?
Agent: I don’t know, I don’t even know why I asked you that, I am sorry..
DTB: It's OK, I said chuckling loudly - bless them!

Anyone else had bad luck with bags????
Down_the_back is offline