Lost baggage
Whilst I fly plenty on EK, I am shocked that they have completely lost my luggage twice this year!
Once on a BHX-DXB and the other day on a BOM-DXB. No transits on either.
It took them 12 weeks the first time to "cough up some compensation “and its been 6 weeks so far from the last lot.
Lesson learnt, no more TUMI bags to check in. No more irreplaceable items in check in (one was a photo album my Mother gave me when i was back in UK). Remove EVERY bar coded label from checked in bags!
Amusing call last week from EK though (they have been very good in communicated so far)...
Agent: Good morning DTB we are just calling to see if you have received your bag yet.
DTB: No i haven't but this is great, have you found it?'
Agent: No we are still looking...
DTB: Then how would I have received it?
Agent: I don’t know, I don’t even know why I asked you that, I am sorry..
DTB: It's OK, I said chuckling loudly - bless them!
Anyone else had bad luck with bags????