FlyerTalk Forums - View Single Post - Hotel asks for SPG.com password at checkout?
Old Sep 19, 2010 | 11:54 pm
  #4  
bdraco
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Join Date: May 2005
Location: Houston (IAH,HOU) / Kāʻanapali (JHM,OGG)
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Originally Posted by notquiteaff
I assume you asked for what purpose they need it?
They said it was because I "made a change". I was not able to get more useful information because of the language barrier (the hotel is in japan).

Edit: After thinking about it some.... I had back to back reservations. I think they did not see the other reservation and are wanting to take points out of my accounts for those nights as they incorrectly believe I extended my reservation at checkin.

The platinum desk said that I shouldn't worry about it. I hope they are correct.

Last edited by bdraco; Sep 20, 2010 at 12:02 am
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