FlyerTalk Forums - View Single Post - Marriott Visa free night - where is it?
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Old Sep 19, 2010, 5:54 pm
  #8  
missnd
 
Join Date: Jul 2009
Posts: 15
I got a free night after I signed up for that card, but they used my cert on the next rewards stay I made without my knowledge. It was a Cat 3 hotel and I wanted to use points, but they used my Cat 1-4 cert on it instead of points. I would have preferred to save the cert for a night in a Cat 4 hotel.

I didn't realize what happened until a couple months later when I tried to use the cert. I called and the lady I spoke with promised to deduct 15K points and re-issue the cert, but that never happened. They issued me a new Cat 1-3 cert and then cancelled it a day later. I've been too busy to call back and try to straigten things out again - and I'm not even sure if 5K points is worth my time and effort.
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