After a pretty mediocre stay at the Blue Palace, I moved to this property. Wow, what a difference. Incredible staff. Very professional and almost anticipated every need. This staff was on the ball...wow. A+

Even though the property was pretty full (no award nights or C&P available online and very high rate listed), I received a nice suite with butler service. The front desk escorted me to the Butler/Suite special check-in area where I was offered a drink while I waited to be checked in. I was then escorted to my room. There were two free bottles of water waiting in the frig.

Concierge, front desk, butler, etc. were all great. I cut my stay short one day to move to the airport Sofitel (since I had a crazy early flight) and the in-house reservation office had no problems whatsoever.

Incredible location. Excellent stay. A+++