Currently at this property, my fourth stay here since I hit Diamond last May

Checked in late last night, no greeter outside so went straight to the front desk. Was welcomed back by the agent, who told me that I had been assigned a room in the front tower facing Scotts Rd (as I had noted in the reservation). However, she then corrected herself and said that my room was actually in the back tower. She then called a greeter who proceeded to escort me directly to my room where my folio and keys were waiting.

I then commented to the greeter that I didn't get a room in the Front Tower as requested, she then offered to assist me if I wanted to upgrade to a Grand Deluxe room in the Front Tower with an extra charge of S$60 per night. I told her that on my last stay I had been given a Grand Deluxe room without additional charge. She then said that all the Grand Deluxe rooms were sold out, that was why they didn't upgrade there me in the first place. Umm...didn't she just say she would be glad to assist me if I wanted to upgrade with an S$60 additional charge per night?

Anyway I was too tired to pursue the matter further, so I just let it go. To be honest, I like the back tower's GC better. The front tower's GC felt claustrophobic for me as it has low ceiling with tables arranged too close together. The back tower's is also less crowded with a lot of private corners.

Diamond amenity was the usual 9-piece box of chocs from Mezza9 and 3 pears.