Originally Posted by
chanp
Thanks, but this states `THE PREMIUM CUSTOMER IN COACH INITIATIVE, WHICH BEGAN ON
SEPTEMBER 1, RECOGNIZES OUR HIGHEST TOP TIER CUSTOMERS WHO ARE
SEATED IN COACH.`.
I have a hard time understanding if this means oneworld emeralds or just EXP. That said, this seems to be in line with what I have normally received, except for my last trip where the FA didnt even understand what oneworld emerald was.