Originally Posted by
missydarlin
the MVP's see the Gold Benefits as part of an "upsell", and well... we don't want them to have your phone number
Also, if you are calling from your unique phone number, the system should already know that you are a gold and route you appropriately.
I thought that both MVP and MVPG shared the same number? In any case, it shouldn't be that difficult to input both numbers such that Golds see the Gold # and suchlike. I certainly wouldn't want to share my number with lowly MVPs!
On the other hand, it shouldn't be that difficult for me to actually remember the number.
The problem with "the system", though, is that "the system" doesn't know all possible phone numbers I'm likely to call from, which are a lot. There isn't cell service in many parts of rural Alaska.