Flight/Origin-Destination: AC 224 YVR-YYC
Date: 14-Sep-2010
Cabin: Y
Status: Pleb
Pre-departure:
Was check in quick and efficient? Yes. Was SBY due to mass delays on all the TPACS. Got us on 224, after not being high enough on the list for 222.
Did you use priority security (if eligible) and if so, was it quick and efficient? Yes. Quick.
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Service was good, food was underwhelming, drinks were great.
Was priority boarding offered (if applicable to your status) and efficient? n/A SBY
If there was a delay, did the gate agent provide timely updates? N/A
Onboard - Y cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? N/A
Was the IFE activated on the ground? Yes
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin? 10 minutes.
How was the quality of the meal/Onboard cafe? Snacks were fine.
Did the cabin crew offer water regularly throughout the flight? Yes
Post departure:
If you have checked baggage, did it arrive within reasonable period of time? n/a
Overall experience/any other comments:
Solid Y flight. Good service and another fabulous E90.