And the MR report begins:

Flight/Origin-Destination: AC 570 YYC-LAX
Date: 9-Sep-2010
Cabin: Y
Status: Pleb

Pre-departure:
Was check in quick and efficient? Yes. Used kiosk and way carry-on only.
Did you use priority security (if eligible) and if so, was it quick and efficient? N/A
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Loved the YYC Transborder lounge (Starbucks)
Was priority boarding offered (if applicable to your status) and efficient? Yes.
If there was a delay, did the gate agent provide timely updates? n/a

Onboard - Y cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? N/A
Was the IFE activated on the ground? Yes
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin? 10 minutes. Note: No menus on the plane, SD described wha was offered in Y over the PA
How was the quality of the meal/Onboard cafe? Beef sandwich and cheese & crackers. Both acceptable. Glad to see the menu change for September, hope the changes continue month-to-month.
Did the cabin crew offer water regularly throughout the flight? Yes

Post departure:
If you have checked baggage, did it arrive within reasonable period of time? n/a

Overall experience/any other comments:
Solid Y flight. Good service, and another fabulous E90.