Originally Posted by
alanR
Outside of decent hotels I don't think I've seen anyone on the desk (or anywhere else in the hotel) who has a British accent for years.
"You guys" sounds like American so it's possible that it's someone like an Australian who learnt their English from Beverly Hills 90210.
She was definitely English, which is why it surprised me so much. I cannot remember the last time I heard an English person use that phrase. All very weird.