Originally Posted by
MB4674
Sent a scan of my HH Diamond Card to Hyatt, they sent me back this:
Quote:
The recent tier match/switch program has been discontinued as of September 13, 2010. Members must call Gold passport Customer Service at 1-800-232-3360. Instructions will be provided for the procedure.
Please let me know if I may assist you further. Thank you for support of the Hyatt Gold Passport program.
Sincerely,
John Anselment
Hyatt Gold Passport Customer Service
I asked (a supervisor) if they could still match since I was only a day late from the cutoff and they said for me to send in my most recent HH activity, which I did.
Better hurry...and Good Luck!
I'm confused...is Hyatt no longer allowing status matching?? Or has the procedure simply changed for getting a status match?