Originally Posted by
beachfan
Any recent info on Hyatt matching Diamond? I'm SPG Platinum, the last report on this thread was a negative in Oct 09.
Sent a scan of my HH Diamond Card to Hyatt, they sent me back this:
The recent tier match/switch program has been discontinued as of September 13, 2010. Members must call Gold passport Customer Service at 1-800-232-3360. Instructions will be provided for the procedure.
Please let me know if I may assist you further. Thank you for support of the Hyatt Gold Passport program.
Sincerely,
John Anselment
Hyatt Gold Passport Customer Service
I asked (a supervisor) if they could still match since I was only a day late from the cutoff and they said for me to send in my most recent HH activity, which I did.
A few hours later:
On behalf of Hyatt Gold Passport®, I am pleased to inform you that your account has been upgraded to Diamond membership through February 28, 2012. As a member of our most elite tier, you will be instantly recognized as one of our most valued guests at any Hyatt worldwide.
Diamond membership entitles you to the very best services and benefits at Hyatt, including free Internet access and free upgrades to Regency®/Grand® Club or complimentary continental breakfast where there is no Regency/ Grand Club. In addition, you will receive a 30% point bonus on your stays and enjoy the convenience of 48-hour guaranteed room availability at non-resort properties.
As such, we will only be able to extend this invitation to join the Diamond tier under these special circumstances one time. In order to continue to receive exclusive Diamond membership benefits, simply complete 25 stays or 50 nights at any Hyatt hotel or resort worldwide during the course of the calendar year.
Thank you for choosing Hyatt, and we hope you enjoy the privileges of Diamond membership when staying at any Hyatt worldwide.
Better hurry...and Good Luck!