Originally Posted by
Gargoyle
4. The award calendar.... you've had 18 months to fix it. Please tell us outright, do you actually plan to fix it or has revenue management decided that it needs to remain broken?
Should we enumerate all the different ways it is busted?
No (limited) partner availability?
Lack of awards?
Different results depending on how you search (multi-city vs direct)?
etc etc?
I'll also add the whole seat selection mess if you are flying on AF/KLM (or have they fixed this? I never trust dl.com so I always go direct to their website anyways)