Agree with previous posters regarding the needs for better SWUs and Chisholm agents. My contribution:

Can we do something better than 3 hours with same day confirmed. How about same day or 12 hours like other carriers have? Also, how about allowing one lower than GM companion to also SDC if on the same PNR without charging the $50 fee? We are already likely giving up our upgrade in such a circumstance, how about a little SDC help? And while we are at it, how about eliminating the archaic rule of no SDC on the domestic portion of international itins? We can usually get a good agent to do this for us, but it should be allowed by rule. Also, how about a SDC for international flights that are solely on DL metal?