Flight/Origin-Destination: YVR-hkg
Date: Sept 14 2010
Cabin: J
Status: se

Pre departure
Was check in quick and efficient? Checked in online in another city
Did you use priority security (if eligible) and if so, was it quick and efficient? yes
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Yes. great no issues.
Was priority boarding offered (if applicable to your status) and efficient? Yes, and to many people have priority boarding time to board J and SE then golds.
If there was a delay, did the gate agent provide timely updates? N/A

Onboard - J cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? N/A
Was the IFE activated on the ground? Active on ground until safety briefing.
Was a pre-departure beverage offered on the ground? Yes
Did crew offer to hang your jacket? yes
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Newspapers on ground, My meal was ordered on the ground I don’t think most people were.
Did crew offer a hot towel prior to the meal service? yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) Not sure
How was the quality of all the meals? Excellent but im used to UA so its great food. 
Did the cabin crew continiously top up the beverage of your choice throughout the flight? yes

Post departure
If you have checked baggage, did it arrive within reasonable period of time? Very fast in HKG.

Overall experience/any other comments

Great flight horrible time …. I don’t like the 2am departure.