Originally Posted by
gomike
elite members have phantom e500s in their account still.
Correct. Not long ago I had a UA metal flight ticketed on US stock as a US codeshare (1/2 the price), therefore no UDU. But day of travel, I asked about an upgrade at check-in and was told that I still had a few "phantom" e500s. It wasn't quite enough, so she just op-upped me