Originally Posted by
monitor
Not one of the best. The very best. I have recollections of things done for us by Joe from when CO was over in the old airport. A great guy.
:-::-:
Without a doubt! When I used to go in and out of DCA a lot, Joe would check each flight's passenger list for familiar names and if I was on a delayed one, he would call my cell to let me know and ask if I'd like to change to a different one. Since I was always ending my trip at EWR, there was never a connection involved. I'm sure things he did for connecting pax was far above-and-beyond too.