Flight/Origin-Destination: AC8304 [SEA-YYC]
Date: 06-Sep-2010
Cabin: VDB
Status: E

Pre departure
Was check in quick and efficient? Yes. UA doesn't usually have an agent for *G, so I still had to use a machine. I'd enjoy it more if it was staffed by AC or if UA provided agents instead of machines.
Did you use priority security (if eligible) and if so, was it quick and efficient? Yes, but still slow.
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Used RCC.
Was priority boarding offered (if applicable to your status) and efficient? No. That always seems to be an issue at SEA.
If there was a delay, did the gate agent provide timely updates? N/A

Onboard - Y cabin:
VDB

[B]Post departure
VDB

Overall experience/any other comments
UA's ground agent was not very informed on the AC proceedures for being bumped. I had to go back and forth a few times.