Different Interpretation of Star Alliance Reward Chart
Thankyou everyone for your detailed answers and advice. I will stay on this thread until you tell me to stop. I found an old thread (July, 2010) whose member had the same problem I do. I don't think the members will re-visit that thread so I'll explain the common problem here. As she did, I had different agents tell me differently what is allowed: 1. 2 stopovers AND 1 open jaw IF booked through the Aeroplan Centre. 2. EITHER '2 stopovers' OR '1 stopover AND 1 open jaw'. I started my post after I was told of the first scenario, that is why I seem to have so many stops.
The Air Canada Reward Chart only has Scenario 2. But the Star Alliance Reward Chart seems to me to say Scenario 1 but I suppose you can interpret it differently. Here is what the Star Alliance Chart says:
"One stopover is permitted in addition to the point of turnaround for inter-continental travel only.
Two stopovers are permitted in addition to the point of turnaround for inter-continental travel only for bookings made through the Aeroplan Contact Centre.Maximum of 10 segments per reward on allowable routings.
Routing cannot include the same city more than once in each direction.
One open jaw per reward is permitted in addition to the allowable stopover."
What is your interpretation? And if it is Scenario 1, how do I get the agent to agree - they don't like being questioned.
I have searched the internet for days trying to find a definitive answer. I so hate phoning Aeroplan but it took me many many years to accumulate these points. I do appreciate you staying on this thread. Thank you again.