Originally Posted by
KelseyR
It's not Ryanair's fault that the staff @ the Pisa airport doesn't know the ground transportation schedules. I assign fault where it's due!
Under EU regulations stranded passengers have a right to care. Ryanair should have arranged hotel accommodation at their (Ryanair's) expense.
So yes, Ryanair ARE to blame here. They were not doing what the law requires them to do.