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Thread: Delta Says It Wants a Better Online Purchasing Experience for Customers
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Old Sep 14, 2010 | 12:22 pm
  #10  
flymonthly
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Originally Posted by Andy1369
One thing I want changed is the selection of first class fares. When I select "First/Business", particuarly for domestic flights, the results almost always display A fares, which is discounted first class. This fare can be risky, especially in IRROPs, when sometimes people experience being rebooked in coach, without compensation for the difference (as A is actually a coach fare, but an instant upgrade).

DL should offer a choice for Discounted First Class (A) and true First Class (F). Less misleading, and DL can make money off of true F fares from customers. A true win-win.

My two cents.

Can't you just select by Fare Class "First/Business F" instead of selecting Cabin "First/Business"? Works for me on the extremely rare occasions when I'm looking for a true "F" fare.
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