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Thread: Compliments to Delta NRT Station
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Old Sep 14, 2010 | 8:37 am
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TTT
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Originally Posted by motytrah
Has that always been that way? I recall seeing a ton of agents at the reception desk in the past. I could have swore they used to be able to do stuff there.
My most recent time through NRT (June) had a lot of agents at the desk but they were only document checkers. When I tried to get help fixing a re-route they said I had to go down to the CS desk (which was closed at the time).

Other times I had been through NRT I recall there being Delta agents there but I never needed help so don't know if they could or not.
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