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Thread: Locked out of using the check-in machines?
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Old Sep 14, 2010 | 5:54 am
  #3  
trizzil
 
Join Date: Sep 2010
Location: MSP
Programs: AA Platinum, Delta Silver, Hyatt Diamond, Marriott Gold, SPG Gold, Amex Platinum, AA Citi Executive
Posts: 137
This has happened to me as well. No matter what airline I was using I always was refered to the agent. You will need to get a redress # from Home Land Security. Once you have that you will not have anymore issues.

P.S. If you do not enter that # when booking you will still have to see the agent.
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