FlyerTalk Forums - View Single Post - ExpertFlyer versus KVS Tool: The Definitive Thread Pertaining to Delta Air Lines
Old Sep 14, 2010 | 5:08 am
  #106  
gleff
FlyerTalk Evangelist
Conversation Starter
All eyes on you!
20 Years on Site
 
Join Date: Apr 2001
Location: DCA
Programs: AMC MovieWatcher, Giant BonusCard, Petco PALS Card, Silver Diner Blue Plate Club
Posts: 22,314
Remember that you are dealing with
1) what Air France is offering (O inventory)
2) what Delta IT manages to see
3) the vagaries of Delta agents using #2 in order to search for #1

Hence if you see #1, and can't get #3, then either hang up and call back to try again or try to find the seats on the website and hold the award if you need to do more than just grab those seats .. improve the award on the phone.. and once hte agent adds in the flgihts you need, ticket it real-time online to save yourself the telephone booking fee
gleff is offline