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Old Sep 13, 2010 | 11:03 pm
  #3527  
sbm12
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Originally Posted by lallyr
I agree 100%. KVS has developed a software and is constantly updating it. If you don't like it move along. Its not like he is asking you to pay for it.
Actually, that's exactly what is being asked.

Moreover there have been a few bits that were previously free or included at one pricing tier that suddenly now cost extra. ITN goes away roughly the same data shows up on FlightStats. But now there is no free version of KVS since ITN data used to be free. The cost to acquire and present the data to the customer is the same: zero. So why does it cost money now when it didn't two months ago? I know the KVS answer - because the data source changed additional development costs were incurred to scrape the new sites. But since the software is subscription based anyways it isn't like there wasn't real income happening.

I disagree with the business practices being exercised and have no problem sharing that opinion.

Originally Posted by lallyr
Again if it's not your scene then you are on the wrong thread pal.
Again, I have no problem if well informed customers are making that decision. But when the selling of the product is misleading or obfuscating the reality of what is going on I object to it.

When recommendations for the product are deliberately edited to remove a reference to other tools - something that has absolutely happened - I question the motivation of the folks doing the selling. If you cannot sell and compete legitimately against the competition then make the product more compelling rather than mislead folks.
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