Originally Posted by
tarheelnj
I have the opposite problem. I always have my card, but the last few times I visited a PC the card wouldn't read when swiped. The agent tried several times and apologized saying it was a problem with their system. This happened in EWR at both the Terminal A and C (near int'l gates) locations. I asked if I should request a replacement, and the agent said no, that they could find me, and I would have to pay the replacement fee!
Haven't tried it in a *A lounge. Do they swipe the card or just take down the number? Would be interesting to see if they'd let me in if my card is unreadable.
When CO was still in SkyTeam, my card regularly failed to read. The agent at CLE kept it and mailed it in for a replacement for me. She printed me a form so I had it to access in the ~2 weeks it took for the replacement. They didn't charge me any fees. I wonder where it's written that they'll charge you for new card?