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Thread: Delta Says It Wants a Better Online Purchasing Experience for Customers
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Old Sep 13, 2010 | 12:23 pm
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itsaboutthejourney
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As always, good analysis from Cranky.

What I hope is that we can see enough improvements in web experience to see if the problem with awards are IT systems not finding "smart" options or if the SkyPesos program is really limited in availability, or a combo of both.
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