Originally Posted by eightblack

This is an intelligent conversation. I agree in the sense that as frequent flyers, we are not entitled to op-ups. But with EK, it would be nice to know the actual criteria they use to process when a flight is oversold.

As you say, UA approach things differently by having another tier. And actually another if you consider GS as a stand alone "tier".

EK have been threatening another tier above Gold ever since they made the program changes at the beginning of 2010.

Can you share the sectors you were on? Was the fare saver or flex?

You mentioned that you have already qualified multiple times for Gold in 2010, but unless you looked at the manifest, there's no way to tell the tier credit position of the other Golds on the flight who were op-upped before you.

The other thing is that it often depends on the EK staff member working the flight. If your surname is down towards the bottom of the alphabet, don't be surprised if they simply scroll through the flight and simply take the first Golds they get to...starting from the "A's". You would hope that they used a more complex criteria, but it could happen this way.