FlyerTalk Forums - View Single Post - Equipment change and CX's generosity!
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Old Sep 13, 2010 | 7:46 am
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PresRDC
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Originally Posted by NDFan
I wonder if you are referring to this clause:



I think this means that when you book an AONEx, and F is not offered on a particular segment, then you can "voluntarily" downgrade to J or Y, but there is no adjustment of the AONEx fare.

OP's case is a bit different: he was involuntarily downgraded on day of flight (perhaps due to IRROPS) and therefore was entitled to some sort of compensation (though it seems remarkably generous!) I think others have reported receiving compensation in similar cases.

Unfortunately I have fallen between both cases, as I booked four segments in F on CX, but they canceled F service on those routes after I booked, but weeks or months before the date of flight. It's annoying, but no compensation due.

Happy Travels.
I think the word "available" covers them for equipemnjt changes made after booking.

CX is frequently more generous in this area then they need to be. I've got no problem with that, of course.
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