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Old Sep 12, 2010 | 8:25 pm
  #3505  
fozz
 
Join Date: Dec 2004
Location: EWR and SAN
Programs: PWP Direktor of Homeland, CO Plat* 1MM,UA 1K,BD Gold,DL Gold,SPG Platinum, Marriott Platinum
Posts: 7,551
Originally Posted by kingbear
Sucks that KVS has to be down the one day that I need it. There definitely should be a way to have a mirror server that has a replica database for the tool to authenticate to.
I did a bit of poking and am very surprised by the lack of resiliency in the KVS setup. For the techies, even the DNS was offline and wasn't resolving.

For the non-techies, that means even if there was a secondary server to auth against, it likely would have failed as the entire kvstool.com domain had no records.

I do question the provider that is being used as any halfway-decent provider tends to have multiple layers of DNS servers that live on different networks so the loss of a single site doesn't offline the entire domain.

KVS, i'd highly suggest you consider your provider and get a more resilient DNS solution. While an outage as today's can be forgiven easily on a free service, for those of us who pay, it really is unacceptable to have such a sustained outage.
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