A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 47,186
I'm surprised this happened at SEA - I fly from here all the time, and every agent I've dealt with there is great, and I've never seen nor suspected the upgrade process to ever deviate from by-the-book.
Can you describe these agents?