- improve aeroplan reward ticket search functionality - the current search feature is too clunky and inaccurate (when using the month calendar availability feature)
- allow more selections for connecting flights when booking on aircanada.com (e.g. when I book flights to Europe, sometimes I can choose to go through MUC instead of FRA, sometimes MUC is not listed as an option, though I know the flights are still available)
- allow the 'display only upgradeable fares' to be selectable on both the outbound and inbound flights (e.g. in case I only need an M/U fare in one direction)
- limit the on-board announcements to French and English.
- bring back (personal sized) bottled water in the MLL
- realize that people who order the vegetarian meal aren't only interested in ultra healthy food (when I order the vegetarian meal (i.e. not the vegan option), I always get a whole wheat roll and margarine instead of a white roll with butter)
- put your best FAs in the J cabin. Level of service in J is inconsistent and should not be.